This Privacy Policy applies to the website srtextiles.shop, owned and operated by SR ENTERPRISES. By visiting, browsing or placing orders on our website, you acknowledge that you have read and agreed to this Privacy Policy.
SR ENTERPRISES respects your privacy. We collect only necessary personal information to process your orders of blazers, jackets, trousers and smart casual apparel, arrange delivery, issue GST invoices, provide customer support and prevent fraudulent transactions. We will not sell, rent or share your personal data for unsolicited marketing without your explicit consent.
Information We Collect
- Information you submit: Full name, billing & shipping address, mobile number, email, PIN code, GSTIN (for business orders), order details, size selection, payment information, messages sent via contact form.
- Automatic data: IP address, device info, browser type, visited pages, session data, analytics information.
- Cookies: We use cookies to remember cart items, size preferences and browsing settings. You can disable cookies in your browser settings, but some checkout functions may not work properly.
How We Use Your Data
- Confirm, process and dispatch your apparel orders
- Send order confirmation, dispatch tracking and delivery alerts
- Generate GST-compliant invoices and maintain statutory tax records
- Answer enquiries, handle return requests and customer grievances
- Detect fraud and secure online payments
- Improve our product range, website experience and service
- Send promotional emails only if you opt in; unsubscribe option available in every marketing mail
Information Sharing
We only share limited required data with trusted third parties such as courier partners, payment gateways and hosting vendors who are bound by data protection obligations. We may disclose information if required by Indian law, GST authorities or valid court orders.
Data Security
We take reasonable technical and administrative safeguards to protect your personal information. No online transmission can guarantee absolute security. We are not liable for data breaches caused by circumstances beyond our reasonable control.
Data Retention
We retain your data only as long as required for order fulfilment, after-sales support and mandatory GST & accounting record retention rules under Indian law. When the retention period ends, data will be securely deleted or anonymised.
Your Rights
You have the right to access, correct or request deletion of your personal information (subject to legal record keeping requirements), withdraw marketing consent and submit grievances.
Grievance Officer
Name: KISHAN KATARIA & VISHAL PILWAN
Contact: +91 87086 56451
Email: grievance@srtextiles.shop
Address: FIRST FLOOR, 104 B, VARDHMAN CHAMBER COMMERCIAL COMPLEX, Vikaspuri Banks Road, Sonia PVR Complex, Vikaspuri, New Delhi, South West Delhi, Delhi, 110018
Policy Updates
We may revise this policy at any time. Updated version will be published on this page. Continued use of srtextiles.shop means acceptance of revised terms.
General Email: support@srtextiles.shop